Account Management

Sign up with Email Address

To create an account for Winamp for Creators with your email address:

• Go to the Winamp for Creators website.
• Select Sign up with Email.
• Enter your email address in the Account Email field.
• Click Register.
• Check your email inbox for a message from Winamp for Creators containing a Magic Link.
• In the email, click the Confirm your email button.
• You will be redirected back to the Winamp for Creators website.
• Fill in your details, including your full name and password.
• Click Continue.
• Your account is now created — and you’re ready to start using Winamp for Creators!

Sign up with Gmail or X

To create an account for Winamp for Creators with your  Gmail or X account:

• Click the icon for either X or Gmail. You’ll be redirected to the selected platform.
• Follow the on-screen instructions to sign in and authorize your account.
• Once authorization is complete, you’ll be redirected back to Winamp for Creators.
• Fill in the remaining fields, including your full name and password.
• Click Continue to complete your sign-up.

Logging in

To log into your Winamp for Creators account:

1. Go to Winamp for Creators.
2. Click the For Creators button in the top right corner of the screen.
3. You will be redirected to the Login form.
4. If you created your account with Gmail or X, use that same account to log in.
5. If you created your account with an email address:
   1. Type your email into the email address field.
   2. Click Log in.
   3. You will receive a Magic Link in your inbox.
   4. If you prefer to use a password instead of the Magic Link, click the Login with a password button at the bottom of the login form.

Resetting your Password 

To reset your password:

1. Navigate to the Winamp for Creators login page.
2. Choose to log in with a password instead of a Magic Link by clicking the small key icon located under the Account email field.
3. Click the Forgot your password? link.
4. Enter the email address you used to register your Winamp for Creators account.
5. You will receive an email containing a link to the password reset page.
6. In that email, click the Reset your password button — you will be redirected to the password reset page.
7. Type your new password into the New password and Confirm new password fields.
8. Click the black button with a small arrow to save your new password.
                                      

Identity Verification

Verifying your identity is an essential step in your journey with Winamp for Creators. Without completing this step, you won’t be able to fully access all platform features.

The verification process is handled securely and digitally through our trusted partner, Veriff.

How to Verify Your Identity

To verify your account, you need your make sure to have a valid, physical copy of your Personal ID document ready, and your smartphone and follow the steps below:

• Enter your full legal details:
  • In the First name and middle names field, type your given names exactly as they appear on your official ID.
  • In the Last name field, enter your full surname.
    
    
    
• Double-check that all details match your government-issued identification.
• Click Get Verified to continue to Veriff and complete the process.
• Scan the QR code on screen with your smartphone.
  
  
• Next, you will be asked to scan your identification document and take a selfie.

Once you've submitted your documents, the verification process shouldn't take more than 24 hours to complete.

You can see your verification status in the bottom left corner of the screen:

Failed Verification

The identity verification has failed? It happens! Please contact us so we can assist you.

Common Reasons for Failure

If you've failed your the Identity Verification process, make sure to read through these common user errors that might result in a failed identity verification:

1. The first and last name added on Winamp for Creators does not match the name of the Personal ID document scanned via Veriff.
2. The document scanned via Veriff is not a physical copy, but rather a digital one.

Identity Verification Statuses